Communicating

Our staff are hired directly by the company, we do not use agency staff, and consequently our staff members receive thorough training, supervision and guidance and are able to communicate with the CSM Independence Ltd. management team regularly.

Recording, engaging & communicating

We believe that in order to aid a young person to independence we must ensure the young person fully engages with the service. There can at times be certain barriers to engagement, therefore we feel using methods and tools to record, monitor and communicate with our young adults increase our level of understanding.

This will then allow CSM Independence Ltd. and other professionals the knowledge and ability to help the young person make changes. We will then, of course, amend support plans in order to effectively aid the young person to produce positive outcomes.