Our Staff
Our staff receive thorough training, regular supervision and ongoing guidance, enabling them to provide consistent, professional and individually tailored support to the young people they work with.
About our staff and training
Our staff complete enhanced DBS checks and receive training appropriate to their roles and responsibilities. Each young person is supported by key workers who build consistent relationships and help them progress towards their individual goals.
Support plans are designed around the individual needs of each young person. These plans include personalised targets which are regularly reviewed and adapted as their needs, circumstances and abilities develop.
We maintain links with relevant local services, including community organisations, education and employment providers, housing services and youth support professionals.
Clear communication is an essential part of our work. We provide regular updates to the professionals involved in each young person’s care and work collaboratively to support positive outcomes.
Trauma-informed relational support
Our trauma-informed relational approach recognises that every young person’s experiences, circumstances and support needs are different. We focus on creating safe, consistent and trusting relationships, helping each young person feel understood and supported.
By responding to individual needs and recognising how past experiences may influence behaviour, our staff can provide support that promotes emotional safety, positive choices, resilience and progress towards independence.
Our support staff
Our support staff receive ongoing training, supervision and professional development to ensure they can respond effectively to each young person’s individual needs.
Laura Penney, our Registered Service Manager, is a qualified social worker and oversees the quality and delivery of the service.
